Lecture at of knowlege: "Inspire Yourself on customer retention strategies to increase their revenue stream ," with Toni Sando , chief executive of the São Paulo Convention & Visitors Bureau ( SPCVB ) .

Lecture at Village of knowlege: "Inspire Yourself on customer retention strategies to increase their revenue stream ," with Toni Sando , chief executive of the São Paulo Convention & Visitors Bureau ( SPCVB ) .

Lecture at Village of knowlege: "Inspire Yourself on customer retention strategies to increase their revenue stream ," with Toni Sando , chief executive of the São Paulo Convention & Visitors Bureau ( SPCVB ) .

Lecture at Village of knowlege: "Inspire Yourself on customer retention strategies to increase their revenue stream ," with Toni Sando , chief executive of the São Paulo Convention & Visitors Bureau ( SPCVB ) .

Planarian in village Knowlege : " Innovate to renew - paradigm shift " , with the participation of Ana Carolina Medeiros , the ICCABAV , Daniela Rocco , professor at the University of Brasilia , Alexandre Biz , Federal University of Paraná , and Luiz Carlos Barbosa , former Sebrae .

Planarian in village Know : " Innovate to renew - paradigm shift " , with the participation of Ana Carolina Medeiros , the ICCABAV , Daniela Rocco , professor at the University of Brasilia , Alexandre Biz , Federal University of Paraná , and Luiz Carlos Barbosa , former Sebrae .

Daniela Rocco , professor at the University of Brasilia , during the plenary village of Knownledge.

Luiz Carlos Barbosa , ex - Sebrae During Plenary in the Village of Knowledge .

Alexandre Biz , Universidade Federal do Paraná, during the plenary village of knowledge.

Ana Carolina Medeiros , of ICCABAV during plenary in the Village of Knowledge .

Valeria Barros during the lecture in ABAV Expo .

Valeria Barros , Sebrae , lecture Minister on Tourism Experience , the third day of ABAV Expo .